Returns Policy

Our 100% Happiness Guarantee was created so that you feel comfortable and confident that what you get is exactly what you see. If you are not 100% happy then we will give you your money back within 30 days of purchase.

You can always contact us for any return question at orders@littleshopofhappiness.com.au

Postal Address: 4/188 Balcatta Road, Balcatta 6021

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so that we can send you a replacement or offer you a refund for the item.

Add Shipping Protection for Peace of Mind 🚚✨
For just $3.50, you can add Shipping Protection to your order — because even the happiest hampers deserve a safety net!

If your hamper is lost, stolen, or damaged during delivery, we’ll send out a replacement at no extra cost — no questions asked.

It’s our way of making sure happiness always finds its way. 💛

Gift Hamper Refund Policy

At Little Shop of Happiness, we take great pride in creating hampers that are packed with love, care, and a sprinkle of joy. 

Because our hampers contain perishable items and are often purchased as time-sensitive gifts, we’re unable to offer refunds for change of mind or if incorrect delivery details are provided. Please double-check all delivery information when placing your order.

However, if your hamper arrives damaged, significantly different from what was advertised, or not delivered due to an error on our end, we’ll make it right. That may include a replacement, refund, or partial refund depending on the situation.

If something doesn’t seem right, please get in touch with our Customer Happiness Team within 48 hours of delivery, along with your order number and a photo if possible — we’re here to help and will always do our best to resolve things quickly and kindly.

Thank you for supporting our business — your happiness means the world to us! 🌟